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Secure
Flow LLC

Effective Date: January 2024

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At Secure Flow LLC, we value every client relationship and are committed to providing professional, transparent, and reliable tattoo services. This policy explains how we prevent misunderstandings, handle concerns, and maintain a high level of service before, during, and after your appointment.

Dispute Mitigation & Client Protection Policy

Effective Date: January 2024.

 

At Secure Flow LLC, we value every client relationship and are committed to providing professional, transparent, and reliable tattoo services. This policy explains how we prevent misunderstandings, handle concerns, and maintain a high level of service before, during, and after your appointment.

1. Clear Communication Before Booking

Before any appointment is confirmed:

  • Clients receive full details of the service, including design expectations, time required, and pricing.

  • Our booking system includes acceptance of our Terms of Service, Refund Policy, and studio guidelines.

  • We explain any limitations (such as tattoo placement, skin conditions, or design feasibility) prior to confirmation.

Clients must agree to these terms before finalizing a booking.

2. Secure Online Payments

All bookings and payments are handled securely through our online system. Clients receive:

  • An email confirmation summarizing the booking and amount paid.

  • A secure transaction ID for future reference.

  • A clear billing descriptor: Secure Flow LLC.

Support is always available via contact contact@Secureflowllc.shop.

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3. Appointment Process & Documentation

To ensure full transparency:

  • Appointment reminders and design previews (if applicable) are sent in advance.

  • Photos of completed work are maintained as service records.

  • Notes related to client approvals or design changes are logged.

 

This documentation protects both the client and artist from potential misunderstandings.

4. Preventing Misunderstandings

To avoid disputes:

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  • We maintain open communication throughout your booking and service.

  • Clients are encouraged to express concerns immediately, either in-studio or via email.

  • Each service concludes with verbal or written client acknowledgment of satisfaction.

 

Any concerns can be emailed to contact@secureflow.online, and we aim to respond within 24–48 hours.

5. Refund Policy

Refunds are reviewed individually and may be considered in the following cases:

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  • Full refund: If the appointment is canceled well in advance and no preparatory work has begun.

  • Partial refund: If part of the design or time was not used due to mutual agreement.

  • No refund: Once the tattoo work has been completed and approved by the client.


Our refund terms are clearly stated at the time of booking.

6. Dispute Resolution Procedure

If a dispute is raised through your payment provider:

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  • We promptly provide all documentation (e.g., booking confirmation, communication, design proofs).

  • We work with the payment processor to resolve the issue swiftly and fairly.

  • We may also contact you directly to resolve the matter amicably.

7. Our Ongoing Commitment

We actively monitor client feedback and adjust our policies to improve your experience. Our goal is to ensure a professional, safe, and respectful service from start to finish.
 

If you have any concerns, feedback, or questions, please reach out to our team at
 contact@secureflowllc.shop

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